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Reviving a Dispirited Workforce

by: Carol D. Leonnig  |  The Washington Post

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President-elect Obama faces a federal workforce which has been ground down by a hostile executive branch for eight years. (Photo: Onlineoffbeat.com)

Obama urged to tackle frustrations of federal employees.

    When President Obama takes over in January as manager in chief of nearly 2 million federal employees, he will need a plan to reinvigorate a frustrated and demoralized workforce, career employees warn.

    In numerous federal agencies, civil servants complain that they have been thwarted for months or even years from doing the jobs for which they were hired. Federal workers have told leaders of the presidential transition team that they feel rudderless, their morale affected by the Bush administration's opposition to industry regulation, by steep budget cuts or by the departures many months ago of Bush political appointees in high-level positions. Although they fear publicly identifying themselves, numerous federal workers said in interviews that they are down but also excited about new leadership.

    "Many we talk to are wary but cautiously optimistic that with this change in administrations they will get to do their job again," said Jeff Ruch, executive director of the nonprofit Public Employees for Environmental Responsibility. "In the environmental agencies we deal with, they weren't allowed to do their jobs because the Bush White House operated on a very centralized basis. The rule was: That which the White House doesn't want to hear shall not be said."

    Federal employees said they are not a passionately partisan group, but some are hopeful about an Obama presidency, assuming that their lot will improve. Several took heart from Obama's statements on the campaign trail that he wanted to make federal government work "cool again."

    John Kamensky, a senior fellow and transition expert at the IBM Center for the Business of Government, said that in tracking the Bush administration's recent work and searching for any new initiatives, his center noticed that the business of government had slowed to a near crawl over the past year.

    "We've been saying that for a year: The administration checked out early," Kamensky said. "I am hearing [civil servants] are demoralized and waiting for some leadership."

    White House spokesman Tony Fratto said that regulatory agencies have a bias in favor of more regulation, and that he suspects workers voicing frustrations with the Bush administration's opposition to excessive regulation are those clamoring for new leadership. "There's no support in the surveys for a demoralized workforce," he said, citing a 2006 government-wide survey on workplace satisfaction by the U.S. Office of Personnel Management in which 58 percent reported being satisfied with their agencies and 68 percent with their jobs overall.

    Regulatory agencies - including the Interior and Labor departments, the Environmental Protection Agency, the Food and Drug Administration, and the Consumer Product Safety Commission - have been hit the hardest by morale issues, mainly because of Bush's anti-regulatory posture, workers and union officials said. Hundreds of federally employed scientists, researchers and agency attorneys have drafted, studied and restudied regulations that went nowhere.

    At EPA, a regional staffer who works on wetlands protection said the agency's political appointees have erected roadblocks and stalled on work to clean air, water and soil. He said the headquarters waited a year to advise staff members on how to handle a Supreme Court decision that threw wetlands rules into doubt, then issued vague, "useless" guidance.

    "There's been an inability for people to do their jobs and do it well," said the staffer, who spoke on the condition of anonymity. "The administration's purpose has been to do nothing."

    At Labor's Occupational Safety and Health Administration, career scientists were told in 2001 by arriving Bush appointees to stop work on nearly completed regulations to reduce exposure to four well-documented workplace poisons. The new leadership wanted the office to focus on other workplace poisons, but even those efforts dragged on for years.

    "It was discouraging for many employees to sit for so long," said Charles Gordon, a recently retired Labor Department career attorney who oversaw OSHA matters for three decades. "They felt they weren't fully utilized."

    One veteran OSHA staffer who asked not to be named said her agency has worked for 15 years on the same draft regulation, most recently on management-ordered revisions, without completion.

    "Even though we can show bodies on the floor from this danger, nothing gets out the door," said the staffer, who ticked off a list of PhD-carrying colleagues who retired to be more productive elsewhere.

    Some agencies are also suffering from double-digit percentage cuts in staff and resources, and the strain on federal workers has been noted in several independent reports. The staff of the Small Business Administration, for example, has dropped from 2,975 to 2,166 since Bush took office. The volume of federal contracting has nearly doubled during that period, from $207 billion in 2000 to $400 billion last year, while the number of staff members monitoring contracts has declined.

    Also, some agencies have gone through much of this year without senior leaders. In May, eight months before Bush was to leave the White House, half the administration's top 250 political positions were vacant or filled by temporary appointees.

    The jobs left in limbo at that early stage included five of the seven senior Justice Department positions, two deputy secretary jobs at HUD overseeing public housing and community development, and a position of senior adviser to the Treasury secretary on economic policy.

    With this being the first election in 50 years in which neither the president nor his vice president ran for office, Kamensky surmised that many appointees may have expected to be replaced and felt no need to await election results.

    Frank Buono, a retired National Park Service employee, said that the administration did a poor job of hiding "a fundamental hostility" toward his agency's job of conserving national parks. Obama's challenge, he said, would be getting the workforce to trust its leadership again.

    "The atmosphere in the agencies, even among career people, is pretty negative," he said. "They have been completely browbeaten."

    But there are rays of hope, Kamensky noted.

  

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Comments

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Its not surprising given 8

Its not surprising given 8 years of no leadership with integrity. If the federal employees feel crappy and demoralized by the past 8 years, multiply those bad feelings by 10 for workers in the private sector. The entire domestic economy has been tortured and abused for eight years straight (except for the pilferers in real estate, banking and hedge funds).

I can't say I have much

I can't say I have much sympathy for federal employees. Government, on all levels, has been one of the "bright" spots in employment growth the past few years. In general, the fewer federal government "workers" there are, the less potential there is for an officious bureaucracy to push its citizens around.

How about this - layoff half

How about this - layoff half of the federal workers, let them get jobs in the private sector ( typically at 2/3 of the total compensation ) and we would save that and the 34% overhead ( layers and layers of management ) Then take the money saved from that and the closing of both DOEs and the Fed so that our grandchildren's grandchildren won't be paying for current federal workers.

Ideology has had a very

Ideology has had a very severe effect on the US government's workforce it seems. I don't think that anyone should be surprised that after 8 years of dishonesty and ideological opposition to the very function of federal employees, many of whom have been threatened with salary cuts, firings, etc. are badly demoralized. Shame on you conservatives. Your ideology is destroying America, not that junk that you make up about Liberals.

Whistleblower wipeout,

Whistleblower wipeout, Garcetti v Ceballos seems to have been a major nail in the coffin of public servant free speech. Has anyone else noticed how few whistleblowers appeared since the Supreme Court decided to re-argue Garcetti v Ceballos (after Sandra Day O'Connor conveniently retired)? Demoralized Federal Employees? FEMA, under James Lee Witt was invaluable in coordinating initial local response with timely Federal follow on support. FEMA should be the poster child of how badly the Cheney-Bush cabal screwed up (one of many) valuable Federal assets. The pre-Katrina (Bush-Albaugh) FEMA, was incompetently squandering hundreds of millions on poorly managed assistance before Katrina. To me, Katrina sort of gives them an excuse of too big a problem and too poor local coordination (despite the PAM exercise the year before). I'd instruct an imaginary jury to disregard all evidence related to Katrina and hang them on the pre-Katrina actions. Look back, ask around, and try to figure out why so many competent disaster response experts wouldn't sign up to replace Brown (to me, it was a poisonous atmosphere for anyone that cared to do the job well. Other agencies weren't as noticeable, but were unduly constrained, too. Where was the FERC for Enron, and why do we even have a pretense of a SEC if they do nothing(or so little it hardly matters)? One who did step up, for Defense, was Bob Gates. He is a rare example of one of the best, one who could demand enough authority to handle his new responsibility. I suspect "yes men" or others that earn so little respect of the rank and file as Bush appointees have, will be appointed or confirmed in the coming administration, either. I can understand why so many "went along to get along" but I'll bet there is a civil service army, ready, willing, and able to get back to the job of serving their country, without censorship and browbeating by a bullying executive branch. I can hardly wait for a "real" Department of Justice to be restored, too.

and the pilferers in war

and the pilferers in war profiteering, and... In addition, fake science has replaced real science. When the Parks Dept. erects signs at Grand Canyon Nat'l Park stating the gorge is the christian (means the same as cretin-true) derived few thousand years old, and etc. PhD's have seen their jobs debased and off-shored. Fundamentalists are sooo stupid. I know some. Throughout the election run-up they sent me lots of scary, insane positions. Monotheistic religions account for more than 80% of religious war. They say they are trying to bring on the end times. Never underestimate their zeal and stupidity. Their wacky beliefs have brought to ruin government employees, in addition to the slick cons. As George Washington said, "The United States is in no sense founded upon the christian doctrine." article eleven Treaty of Tripoli passed by congress. Any restoration of morale will necessarily have to deal with these dopes. "The mirror cracked from side to side. The doom has come upon me..." We.