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Blacklisted in Cyberspace

by: James McGrath Morris  |  Visit article original @ The Washington Post

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(Image: guardian.co.uk)

    Spam was once a simple annoyance. But its exponential growth - reports suggest that about 90 percent of all e-mail is spam - has led e-mail users to build daunting ramparts to block unwanted messages and companies to circulate blacklists of alleged spammers. One cannot fault people for seeking ways to avoid unwanted or aggressive solicitations, but the consequences of some anti-spam measures may not be what the people seeking protection from spam had in mind. Some efforts to block unwanted e-messages are threatening free speech on the Internet.

    Consider some of my recent experiences: I publish a modest monthly newsletter, the Biographer's Craft, that is sent electronically to subscribers. My newsletter, as the name suggests, is hardly controversial.

    Last month, before sending out the new issue, I ran the copy through some spam-checking software. Surprisingly, my score came back so high that many subscribers might never receive the issue.

    I contacted the company that distributes my newsletter, and a staff member explained that three sets of words among the issue's many articles could derail my e-mail: a reference to "young adult," a common classification for books intended for adolescent readers; a sentence in my editorial - "Speaking of legal matters, it's getting nasty out there" - referring to the growing number of lawsuits; and a distinguished biographer's discussion of writing a book for children that included the following comment: "At my public library I queried the children's division librarian - what works, what does not, who is 'hot.' "

    The inclusion of "young adult," "getting nasty" and "hot" among the thousands of words in my publication was like poison. Indiscriminate spam-blocking software would spot those words, ignore the context and group my newsletter with unsolicited e-mails from purveyors of smut.

    "If you would like to bring down your spam-check score," the staffer at the e-mail distribution company helpfully informed me, "you will have to replace all the mentioned text with some other words." In short, I would need to censor my publication to surmount the various spam blockers at work out there.

    Granted, it wouldn't be the end of my newsletter if I had to replace "hot," "nasty," and "young adult" with other words. But if I surrender those words now, what might I be asked to give up next month? If a newsletter writer should mention, say, the "beastly behavior" of the Bush administration, if a literary publication uses the book title "Lolita" or if an investment consultant says the "rising number of low-priced stocks is swelling the ranks of investors" will they be among the next victims of this censorship?

    What makes this phenomenon even more insidious is that in most cases, both the intended e-mail sender and recipients remain unaware of the censorship that spam filters impose. Only rarely is the sender informed when e-mail is quarantined or diverted. Such behind-the-scenes machinations make fighting back almost impossible.

    And this silent censorship is not the only way the war against spam is harming legitimate correspondence. I recently wrote e-mail messages to two people at Columbia University. My e-mail was blocked because my Internet protocol, or IP, address was, at the time I pushed "send," listed at www.spamhaus.org. That company's Web site explains that the firm maintains a database of "IP addresses of verified spam sources and spam operations (including spammers, spam gangs and spam support services)." Spamhaus supplies its list free of charge "to help email administrators better manage incoming email streams."

    The list is dynamic, changing all the time. When I checked again later, my IP address was no longer on it. In fact, when I ran my IP address through 125 of the most commonly used blacklists, it was not on any of them. But how many e-mail senders know whether they are on these blacklists or even know these types of lists exist? Worse, the makers of these lists do not contact those whom they damn, so senders are convicted without any chance of offering a defense.

    In other words, the 1950s anti-communist blacklists, assembled without due process, have essentially returned in a new form on the Internet. What's a person do? It's getting nasty out there online, and I'm a little hot under the collar. But perhaps I'd better not say that.

    -------

    James McGrath Morris is publisher of the newsletter the Biographer's Craft and is the author of a forthcoming biography of Joseph Pulitzer. His e-mail address is editor@thebiographerscraft.com.

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Comments

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I am the author of SpamAI

I am the author of SpamAI spam filter software. Using your "nasty" example, real spammers have long ago moved to spelling that word as "n@sty", "na5ty", "n.a.s.t.y", "*nasty*", "nAsTy", etc. I concluded years ago that for the most part it is futile to expect really good results by looking for words. There are too many variants that could get through. I moved long ago to a "guilty until proven innocent" method in which your neswletter, for example, must be on a list approved by the recipient. Then your newsletter can talk about Viagra, mortgages, Nigerian riches, and other topics. My point is that there are *many* ways to implement spam filters and just because the one you looked at filtered "nasty", the next filter may have let the message through.

Perhaps you don't have an

Perhaps you don't have an email address that has found it's way into the massive spammers lists. Without spam blocking software hundreds of annoying, offensive spam can clutter an email box for every 20 normal messages. When you figure out a way to make them stop spamming please let us all know, in the meantime quit whining.

Although the author of

Although the author of SpamAI may think his software rises godlike above the rest, most is written by smug idiots, and "artificial intelligence" is an oxymoron. Attacking benign users of the internet to "solve" the problem of spam is like shooting passers by to solve the problem of crime in one's neighbourhood. The solution is to make spam, unsolicited commercial e-mail, illegal, institute strong civil penalties, and demand compliance from any country wishing to freely access the internet. Free speech questions could be handled by requiring an electronic postage stamp on unsolicited commercial e-mail, but allowing legitimate traffic to pass unpaid as now.

How dare the author invoke

How dare the author invoke "free speech" as a possible justification for spam. Yes everybody has a certain amount of free speech afforded by the constitution. But if a person is in the next room yelling at me, I have the right to shut the door an not listen. One of my professors in a college course once told the class, "Your rights end where someone else's begin." Yes spammers may have sort of a right of free speech, but I have the right to not be harassed electronically.

I was doing research on

I was doing research on placebos. I had interviewed researchers at UCLA and UC Irvine in SoCal. I also went to a few web sites to gather information. I remembered one of the researchers mentioned that the Viagra web site had very good information on their placebo studies so I went to that site as well. Every day since then I receive SPAM and nonSPAM email from companies who want to make my penis hard. That was over a year ago. I've tried everything I could to block the SPAM but it just won't stop. I down loaded nothing, just perusing the site so it seems there are ways to glean your email address just from entering a web site. Then it is sold to other companies.

First of all, the author of

First of all, the author of spamAI should be forthcoming and report that his product is based on the open source spamassassin, which I use. Second, to the person who is getting spammed after merely visiting a website, older browsers (usually only very old browsers) would often reveal your email address routinely. That feature has been turned off in all modern browsers but might still be available. You should look into that. Finally, the fact is that computers are stupid. They do exactly what they are told and have no awareness of things like context. Making filtering context-sensitive is a huge effort and is fraught with error. To employ such coding on even today's high-powered home computers would suck up a LOT of processor when scanning emails and would slow the system down. Spam has to be fought at the source; forcing end users and ISPs to fight it leads to the kind of problems the author is encountering. But the reality is that end users HAVE TO filter the spam, or be overwhelmed. As an aside, my browser gave me a security warning about the script you are using on this blog page to verify that I am a human, and recommended that I leave that script disabled. Apparently you are doing some cross-site scripting as part of your security validation, and my browser tells me that part of your content is hidden. This is a common trick of malware authors, used to infect systems with spyware and trojans. Your use appears innocuous because you apparently are using a third party for identification, so I allowed it. But be advised that security conscious readers will wind up not posting, and some browser plugins will identify your site as malicious because of this trick.

can't the recipients of this

can't the recipients of this email just put him in their safe list?

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