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Mentally Ill Face Extra-Long ER Waits

by: Julie Appleby  |  USA Today

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A new survey found that average admission times for non-psychiatric patients were shorter than the wait times for mentally ill patients, 80 percent of which wait four hours or more to be admitted.
(Photo: Getty Images)

    Psychiatric patients who need hospitalization wait for hours in emergency departments for admission because hospitals are dropping mental health units and beds are scarce, a new survey says.

    Nearly 80% of hospitals said mentally ill patients sometimes wait four hours or more to be admitted, says the American College of Emergency Physicians, which surveyed 328 emergency medical directors. About 10% said patients wait more than a day on average.

    Average admission times for non-psychiatric patients were shorter: Only 30% of directors said those patients waited four hours or more. Yet 84% of the medical directors said ER wait times for all patients would drop if their hospitals had better psychiatric services.

    Only half of the hospitals surveyed had psychiatric units. The rest transferred patients, sometimes far from homes and families. Hospitals are closing their units because of inadequate payments from government and insurers, unpaid costs for the uninsured and too few psychiatrists willing to work in hospitals, says James Bentley of the American Hospital Association.

    Patients with mental illness "are the ones we hold the longest because there are so few psychiatric services available, and the ones that are available are overwhelmed," says David Mendelson, of the physicians group.

    The long waits can be troublesome for mentally ill patients, says Bruce Schwartz, director of psychiatry at Montefiore Medical Center in the Bronx, N.Y. "For individuals in need of admission because they're psychotic or severely depressed, it can be a very uncomfortable, scary, disorienting time."

    The survey found 61% of hospitals do not have psychiatry staff caring for ER patients while they wait, although they receive treatment for other medical problems.

    The poll comes amid growing concern about wait times and overcrowding in the nation's ERs, which experienced a 14% jump in visits for all illnesses and injuries from 2001 to 2005.

    Since 2000, the number of psychiatric beds in U.S. community hospitals dropped 12%, the association's statistics show. The number of hospital beds overall fell 4%.

    In March, the closure of Santa Rosa Memorial Hospital's psychiatric unit left California's Sonoma County without hospital-based care for mentally ill patients. Now patients must be taken 40 miles or more away to other hospitals.

    "It's not unheard of for people to spend a night or even a couple of nights (in the ER)," says Sonoma County Mental Health Services Director Art Ewart.

  

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I can attest to this. I had

I can attest to this. I had to go to Bellevue psychiatric (go anywhere but there; they treat you like animals) and they had two waiting areas: The first one kept me in a cold room with big couches and no blankets, only sheets to try to stay warm, probably for about 6 hours. There was no need for this, because the second place you go is just another waiting area which actually is basically a living area because you can easily spend three days there. There you are given a cot in a hallway with bright fluorescent lights which they never turn out. If they want you to sleep-- very calm, quiet, nice people, not crazies-- they shoot you up with Haldol to knock you out. They did not give me my medication during the first 24 hours even though I had brought it with me and I was begging. Basically it seemed like they wanted to see who they could unhinge the most. Three days' wait. Can anyone top that? I hope not!!

Here is Massachusetts we are

Here is Massachusetts we are trying to pass a law to protect persons with psychiatric illness in the ER. There is not just the issue of waiting time but unnecessary restraint and seclusion, forced disrobing, and medical neglect (someone who is having chest pain being told they are having a panic attack). We have found over 40 cases of this kind of neglect and we believe this is just the tip of the iceberg. There is also a lawsuit pending by someone who experienced severe discrimination in the ER. There are 2 issues here - wait time and how people are treated while they wait. We know of someone who waited 18 days to be admitted into a psychiatric facility. Media are welcome to contact me for more details. There have been many stories on this issue in the Boston Globe and other media outlets such as NPR.